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Some Vista users with the current included mail program, Windows Mail, have
discovered their Spell Check did not work. Instead, this error message appears: "This language is no longer available for Spell Checking. Please select another in the Spelling Options Dialogue."
This problem is easily fixed.
1. On the Windows Mail menu, click Tools and select "Options."
2. In the Options window select the Spelling tab.
3. On the Spelling tab page choose any language other than English and click the Apply button.
4. Now choose English and click the Apply button. While there you may check "Always check spelling before sending" and/or other options.
5. Click OK
Do you ever receive an email in a language you do not understand or need to send one to a person who speaks a language other than yours? Microsoft has included a language conversion feature in the following 2007 Microsoft Office programs: Excel, OneNote, Outlook, PowerPoint, Publisher, Visio and Word. This is a machine translation that uses bilingual dictionaries on the Web, so sometimes the results may provide interesting conversions. The following is gleaned from Microsoft's Web site.
Security Note provided by Microsoft: When you send text to the Web for translation services, your document is sent in an unencrypted HTML format.
You can also use bilingual dictionaries to look up words and short phrases in the dictionary of another language.
On a received message, you may have to copy the message and paste it into Windows Office Word before translating. You may translate words, phrases, paragraphs or entire documents.
In Word:
1. Click on the Review tab and choose "Translate" (in the left section of the wide toolbar at the top of the window).
2. Right-click anywhere in the document and choose "Translate" on the context menu that appears.
3. In the Research task pane (the column on the right side of the main window), choose whether you want to translate a word or sentence or the whole document and follow the instructions.
If you have not previously used the translation feature, you may have to install the bilingual dictionaries and then enable the translation service in the Research task pane. At the very bottom of the Research task pane is a link named "Research Options..." If you click on that link you will be able to locate the language dictionaries and add their services. You can also use Translation ScreenTips (on the wide toolbar at the top of the window) to translate a single word that you point to. For more information, see "Use Translation ScreenTips."
In PowerPoint:
Only one slide can be translated at a time. The steps are similar to those for Word.
1. Select the words or paragraph you want to translate, or type them in the "Search for" box.
2. Under the Translation heading in the Research task pane, use the "From" and "To" lists to select the languages you want and click the Start Searching button.
OneNote, to find the Translate feature:
1. Click on the Tools menu and choose "Research."
2. In the "All Reference Books" list (in the Research task pane, right panel), click "Translation."
3. Follow directions as in the above applications.
Office Programs that do not have a Review Tab:
Method One:
1. On the Tools menu click on "Research." In Microsoft Office Outlook 2003, this option is only available when composing your message in Office Word 2003.
2. In the "Search for" list, select "Translation" and follow directions.
Method two (if other options are not available):
1. On the Tools menu click on "Language."
2. In the list that appears, select "Translate" and follow directions.
Happy translating!
If you are the only user of your PC but you must log in each time you start your computer, you may wish to eliminate that step. This removes some security. You will want your firewall and any other security software to remain current. Here is how to remove the login step. You must be logged on as administrator:
1. Click on Start and Control Panel.
2. In the Control Panel double-click on User Accounts (if you are using the Classic View; otherwise one click will do).
3. Under "Pick an account to change," click on your Windows XP username.
4. Select "Remove my password."
5. Enter you current password in the box that appears.
6. Click the Remove Password button.
Or, you may do the following:
1. Open Control Panel.
2. Double-click on Administrative Tools (if using the Classic view of Control Panel).
3. Go to Local Security Settings and choose Minimum password length.Set it to 0, (No password required).
4. Now, in the Control Panel double-click on User Accounts.
5. Choose your account and remove the password.
When you start Vista, you are asked to log in. If you are the only user of your PC you may wish to eliminate that step. This reduces your security. You will want your firewall and any other security software to remain current. Here is how to remove the login step:
1. Go to the Control Panel (Click the Start orb and select Control Panel).
2. Look in the left column. If you are in Classic View, click on "Control Panel Home" to change the view. Now click on "User Accounts and Family Safety."
3. In the wimdow that appears, click on User Accounts.
Under the heading "Make Changes to Your User Account" (right pane), click on "Remove your Password." An account that has no password, and therefore no login required, this link will not appear. Instead the link "Create a password for your account" will be in its place.
4. A screen will appear for you to enter your current password. After you enter it, click the Remove Password button.
5. Close the User Accounts window and Restart your computer.
Here is a quick method you might try if you have administrator privileges.
1. Click on the Start orb
2. In the upper righthand corner of the Start Menu should be a small picture identifying your account. Click on it.
3. I think you will see a link with words similar to "Delete my password." Mine does not have that link because I do not have a password. Instead mine says, "Create a password for your account." If yours has the link for deleting the password, click on it and follow directions. You will be asked to enter your current password. Then you can make the choices noted in the item above.
The newer Internet browsers open new Web pages in tabs instead of separate pages. If this is frustrating to you and you want the individual pages back, you can make that happen. Below I will list the steps for a few of the browsers.
Internet Explorer 7:
1. If the Menu Bar is not visible, press the Alt key to make it available. (If you wish the Menu Bar to always be available, click on the Views menu, pause the mouse pointer on "Toolbars" and click on "Menu Bar" in the list of options.).
2. On the Tools menu click on "Internet Options."
3. Under the General tab of the Internet Options window, in the Tabs section, click on the Settings button.
4. In the Tabbed Browsing Settings window uncheck the box beside "Enable Tabbed Browsing (requires restarting Internet Explorer)"
5. Click OK and restart Internet Explorer.
Mozilla Firefox:
1. On the Tools menu click on Options.
2. In the Options Box, under the "Tabs" tab, click on the radio button by "a new window" and uncheck the boxes relating to tabs.
3. Click OK.
Opera:
1. On the Tools menu click on "Preferences," the last item on the list.
2. In the Preferences window uncheck boxes relating to tabs and click on the "Additional tab options" button.
3. In the Additional Tab Options window place check marks in only these two boxes: "Allow window with no tabs" and "Open window instead of tabs."
4. Click OK twice.
Safari:
1. On the Edit menu choose "Preferences."
2. In the Preferences window click on the General tab and click on the radio button by "in a new window" (at the bottom).
3. Under the "Tabs" tab uncheck any boxes that are checked.
4. Close the Preferences window (Click the x in the upper right-hand corner.
The following links will lead to sites that address error codes and messages for computers running Windows XP. Most apply to both 32 and 64-bit units. A special 64-bit XP section is at the bottom of this column. Likely some messages below also apply to Vista machines and are not listed in the Windows Vista section for error codes and messages. Most of the links lead to Microsoft's Knowledge Base. A few lead to other sites.
Activation/Validation
• "Invalid Key Code" in Office XP: MS Knowledge Base page 329376.
• License checking issue: MS Knowledge Base page 310794
• Trying to activate XP Home Edition: MS Knowledge Base page 938351.
• Trying to register or validate: MS Knowledge Base page 908440.
• Using Office Genuine Advantage to validate Office: MS Knowledge Base page 918003.
Backup
• After you restore a full backup of a Windows XP installation, you may receive the following Stop error message: "STOP: 0xc0000139 Entry point not found. The procedure entry point LdrEnumerateLoadedModules could not be located in the dynamic link library Ntdll.dll."
• Attempting to restore a backup in XP that you created using Msbackup in Windows 95, 98, or Millennium, you may receive the message: "Unrecognized Media," or "The backup file contains unrecognized data and cannot be used."
• If you use the backup program (Ntbackup.exe) in Windows 2000 or XP to restore or catalog a tape backup created by using Windows Server 2003, you may receive the following error message: "Backup Device Error."
• When attempting to use the Automated System Recovery Wizard on Windows XP Home Edition, you may receive the following error message: "Backup Utility. The files for recovery diskette could not be created. The operation was cancelled."
BIOS Error Messages
• "ACPI BIOS is attempting to write to an illegal IO port address" error message when you open the event viewer.
• BIOS explained: "Every computer has BIOS..."
• "Error loading operating system" error message when you restart your computer during setup.
• How to troubleshoot a Stop 0x0000007E error in Windows XP
• You receive an error message on a Windows XP-based computer: "Stop 0x00000077" or "KERNEL_STACK_INPAGE_ERROR"
• You receive an error message when you save or move documents in Windows XP: "Delayed Write Failed."
Bluetooth and Infrared
• Critical update for Windows XP Media Center Edition infrared receiver.
• InstallShield 5.5 setup may run slowly with the Bluetooth supplement installed.
• Windows XP Service Pack 1 support for Bluetooth wireless devices.
CD/DVD
• "Access Denied" error message when you try to play DVD on a computer that has a MediaMatics decoder.
• Accessing the CD or DVD drive you upgraded to Windows XP: Microsoft Knowledge Base, page 315350.
• Advanced troubleshooting for issues that occur when you are installing a new CD or DVD drive on Windows XP.
• Can no longer access the CD drive or DVD drive, or get an error message after removing a CD recording program or a DVD recording program in Windows XP: "
Error code 31."
• Error message or the game stops responding on the "Loading" screen when you start a Microsoft game: "Please insert the correct CD-ROM"
• Using a Smart Card and get "Event ID 610" in the System Log, with Vista or XP Service Pack 2 (SP2): MS Knowledge Base page 936156.
• "Windows Media Player Cannot play this file." Error message appears when you try to play an audio CD.
Computer Startup
• Advanced troubleshooting for general startup problems in Windows XP.
• Returning from standby or hibernation:MS Knowledge Base page 837386.
• Trying to start the computer: MS Knowledge Base pages 914232 and 314466.
• When you start XP, you may receive the following error message: "STOP: 0xc000026C [Unable to load device driver] DriverName," or "STOP: 0xc0000221. [Unable to load device driver] DriverName, or "STOP: 0xc0000221. Bad image check sum, the image user32.dll is possibly corrupt."
• When you start your computer, you may receive message: "Non-system disk or disk error. Replace and strike any key when ready" or "NTLDR is missing. Press any key to restart" or "Remove disks or other media.
Press any key to restart."
• When you start your computer, you may receive the following messages: "STOP: 0x0000007B (parameter1, parameter2, parameter3, parameter4)," or "INACCESSIBLE_BOOT_DEVICE."
• Windows could not start because the following file is missing or corrupt:
System32/DRIVERS/pci.sys.
• "Windows XP could not start" because the following file is missing or corrupt: (name of file).
Device Manager/Hardware (other than listed below)
• Explanation of error codes generated by Device Manager in Windows XP Professional.
• Messages the Device Manager reported. Look at the following Microsoft Knowledge Base pages: 310123, 894480, 943104 and 918417.
Dial-Up or VPN Connection
• Dial-up or VPN Connections Error: MS Knowledge Base pages 824864 and 318009.
• "Error 619" or "Error 645" error message when you attempt to connect to a Routing and Remote Access server.
• List of Error Codes for Dial-up or VPN Connections.
E-Mail
• DBCS attachment file names are not displayed in Rich Text e-mail messages.
• Exchange Server mail relay issues: MS Knowledge Base, page 895853.
• In Outlook 2002 you receive 0x8004210A, 0x800CCC0B, and 0x8004210B error messages when you send and receive e-mail messages with a POP3 e-mail account.
• Outlook and Outlook Express when trying to send or receive mail: MS Knowledge Base page 813514.
• Troubleshooting error messages that you receive when you try to send and receive e-mail in Outlook and Outlook Express.
Graphics/Sound Cards
• Error message when you click "Voice Test" in Windows XP: "Windows cannot execute DPVSetup.exe, use Add/Remove Programs control panel to install."
• ISA non-plug and play sound cards are not detected.
• Known graphics issues in Zoo Tycoon 2.
• Setting in the "Move all slide indicators at the same time" check box does not hold after you click OK.
• Sound no longer plays after you unlock a computer that has ATI ALL IN WONDER video adapter.
• There is no audio playback after you install the Sound Blaster Live! sound card.
• Troubleshoot NVIDIA graphics card error messages.
• USB-based sound may be distorted during heavy file system input/output.
• "Voice Test" error: MS Knowledge Base page 282882.
• When you run a video-intensive program, such as a movie or a video game, you may receive one of the following stop error messages and bugcheck information: "STOP 0x000000EA, (0x81774538,0x81a8fc78,0x8193e490,0x00000001)," or "THREAD_STUCK_IN_DEVICE_DRIVER."
• XWave Mach One sound card is not compatible with Windows XP.
• You may receive a "Bugcheck 0x1d" error message when you use multiple applications that each access the same instance of the sound card in Windows XP.
• You receive one of the following Stop error messages in Windows XP: "STOP: 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER" or "STOP: 0x100000EA THREAD_STUCK_IN_DEVICE_DRIVER_M."
Installing, Updating and Upgrading
• After installing XP Service Pack 2: MS Knowledge Base, page 888413.
• Cannot remove Windows XP. Error message: "Cannot create the folder."
• Error 1603: "A fatal error occurred during installation": MS Knowledge Base, page 834484.
• Error after installing Winsock 2.0 (FrontPage 97 Standard Edition): "32-bit TCP/IP missing."
• Error Code: 0x80070002 error message cites license-checking issue after upgrade on Dell computer.
• Error message when you install or start an MS-DOS or 16-bit Windows-based program.
• Error message when you try to install a service pack in Windows XP: "Windows has detected that one or more protected core system files (kernel) on your computer have been modified"
• Installation process errors: MS Knowledge Base pages 229683, list at page 290158, page 312360 and page 161703.
• Installing .NET Framework 1.1 Service Pack 1 update: MS Knowledge Base page 922377.
• Microsoft Visual C++ "Runtime Library Runtime Error" error message after you install Office XP or an Office XP program.
• Office XP HotFix installation errors: MS Knowledge Base page 324246.
• Recordset update error differs between 16-bit and 32-bit.
• Searching for available updates: MS Knowledge Base pages 929458 and 883821.
• Updating (or installing) from the Windows Update or Microsoft Update web site (Code: 0x8024002D): MS Knowledge Base pages 958052, 922582, 958041, 900936 and 910337.
• Updating TrueType Fonts: MS Knowledge Base page 944507.
• Windows XP SP3 installation failure: Microsoft Support.
• Windows XP stops responding after installing Service Pack 2 (Error code): MS Knowledge Base page 888413 and Microsoft Support.
• You receive an "Explorer.exe has generated errors and will be closed by Windows" error message.
Internet
• Hang or exception 0E after unplugging a USB modem with an active connection: MS Knowledge Base page 324537.
• Internet Explorer 6: MS Knowledge Base pages 326155, 895853 and 931299.
• Internet Explorer 7: MS Knowledge Base page 926431.
• Selecting a certificate for a web site - error: MS Knowledge Base page 943358.
Media Player
• Media Player 9 series/Media Center errors (long list): MS Knowledge Base.
• Media Player 10 series/Media Center errors (long list): MS Knowledge Base.
• Track Time is displayed incorrectly for .MP3 files in Windows Media Player.
• "Windows Media Player cannot play this file." error message appears when you try to play an audio CD.
Miscellaneous Error Messages
• "Access is Denied" error message when you try to open a folder.
• Computer automatically restarts, or you receive a "serious error" message or a Stop error message in Windows Server 2003, Windows XP, or Windows 2000: MS Knowledge base, page 894278.
• How to perform disk error checking in Windows XP: MS Knowledge Base page 315265.
• Inserting a clip art image in an Office program and get an error: MS Knowledge Base, page 912675.
• Invalid page faults (IPFs) and exception errors in Word 2000: MS Knowledge Base page 236319.
• Microsoft ActiveSync 4.x error codes: MS Knowledge Base page 915152.
• MSDN Library installation in Visual Studio 2008: MS Knowledge Base page 942737.
• Regsvr32 usage and error messages: MS Knowledge Base page 249873.
• System error codes: PC Support, Windows XP.
• Troubleshooting scheduled tasks in Windows XP and Windows Server 2003 (completion codes): MS Knowledge Base page 308558.
• Userenv errors 1504 and 1509 in the Event Log after applying a Redirector Hotfix: MS Knowledge Base page 826379.
• Using Log files to troubleshoot and update installation of Office XP: MS Knowledge base page 308490.
Network
• Adding computer to Small Business Server 2000 Domain: MS Knowledge Base, page 331072.
• Installing .NET Framework 1.1 Service Pack 1 update: MS Knowledge Base page 922377.
• Running a network program that uses a Winsock connection and get errors: MS Knowledge Base, page 938566.
Printer
• Canon consumer printer error codes. Select printer and enter error code in search box.
• Error message when you install printer drivers in Windows XP: "The current printer driver is not compatible with a Policy enabled on your computer that blocks Windows NT 4.0 or Windows 2000 Kernel Mode drivers."
• Error message when you use a Web browser to install a local intranet-based printer on a Windows XP-based computer: "Printer installation failed."
• Printing Related: MS Knowledge Base pages 946394, 839008 and 951615.
• Windows XP parallel printer error.
• You cannot add a printer and you receive printer spooler error messages in Windows XP.
QuickBooks
• Error 3371: "Could not initialize license properties."
• "Error: Rolling back action. Installation interrupted" or "Error 1920: Service 'Intuit QuickBooks FCS' (QBFCService) failed to start."
• Error: "Windows XP and Windows 2000 users must have Power Users or Administrator group rights in order to run QuickBooks."
• Problems and error messages when you install or run QuickBooks in Windows XP.
• When installing QuickBooks, one of the following errors may occur: "Error 3: There was a problem installing Flash Player," or "Error 1603: There was a problem installing Flash Player."
Scanner and LifeCam
• "Could not enable TWAIN source" or "There is no scanner found": MS Knowledge Base, page 300944.
• Error message when using an IEEE 1394-based scanner on a computer that is running Windows XP 64-bit, Windows Server 2003, or Windows Vista: 0x0000000A or 0x000000BE.
Stop Errors
• Computer automatically restarts, or you receive a "serious error" message or a "Stop error" message in Windows Server 2003, Windows XP, or Windows 2000: MS Knowledge Base, page 894278.
• Error 1603: "A fatal error occurred during installation": MS Knowledge Base, page 834484.
• How to debug "Stop 0xC2" or "Stop 0x000000C2" error messages: MS Knowledge Base page 265879.
• How to troubleshoot a Stop 0x0000007E error in Windows XP
• "Kernel32.exe has encountered a problem and needs to close. We are sorry for the inconvenience."
• "Stop 0x00000077" or "KERNEL_STACK_INPAGE_ERROR": MS Knowledge Base page 315266.
• "Sysrnj.exe has encountered a problem and needs to close. We are sorry for the inconvenience."
• Troubleshooting for "Stop 0x0000007B" errors: MS Knowledge Base page 324103.
• You receive a "Stop 0x0000000A" error message in Windows XP.
Utilities
• Diagnostic program immediately closes: MS Knowledge Base, page 89709.
• Office XP HotFix installation errors: MS Knowledge Base page 324246.
If you recently purchased your XP-based computer, it may have come with a 64-bit Windows XP operating system installed. If so, likely it also runs many 32-bit applications. Error codes you encounter may relate to the 64-bit OS, 64-bit programs or drivers, or to 32-bit programs or drivers. The above error codes and messages may apply. The items listed below are specifically related to 64-bit units.
• Error messages when running a 32-bit program on a 64-bit Windows Server 2003-based computer.
• How to disable visual notification of 32-bit program User Mode exception messages in 64-bit versions of Windows XP.
• MCA (Machine Check Architecture) implementation guide for 64-bit Windows XP and Server 2003.
The following links will lead to sites that address error codes and messages for computers running Vista. Most apply to both 32 and 64-bit units. A special 64-bit Vista section is at the bottom of this column. Likely some messages below also apply to XP machines and are not listed in the Windows XP section for error codes and messages. Most of the links lead to Microsoft's Knowledge Base. A few lead to other sites.
Activation
• Activating Vista, "Error: The product key you have entered will not work with this edition or version of Windows Vista."
• Activating Vista, message: "The Software Licensing Service reported that the license evaluation failed: 0xC004E003"
• Activating Vista using the upgrade product key, message: "The following failure occurred while trying to use the product key: Code: 0xC004F061"
• Activating Windows Vista: Several codes & messages.
• Activation Error: Error code 0xC004C003, also at MS Knowledge Base page 950756
• How to troubleshoot volume activation error codes for Windows Server 2008 & Windows Vista-based computers.
• Trying to activate Windows Vista after using a Windows Anytime Upgrade DVD to upgrade Windows Vista.
• Using an upgrade product key to install Windows Vista from the Windows Vista DVD: "To use the product key you entered, start the installation from your existing version of Windows"
• While trying to use Windows Anytime Upgrade (WAU) to upgrade Vista: "Unable to open the license."
• When you start Windows Vista: "Your activation period has expired."
• You may be prompted to activate Windows Vista on a computer on which Windows Vista was already activated by a Volume License or OEM installation.
• You receive an error message when you try to activate Windows Vista on a computer that was obtained from an OEM.
Backup
• Error message when trying to perform a full backup on a Windows Vista-based computer: "The request could not be performed because of an I/O device error."
• Error message when you back up files to a storage device by using the Backup and Restore Center on a Windows Vista-based computer that has the Turkish Language Pack installed: "Backup could not complete successfully."
• Error message when you try to restore from a full backup of a Windows Vista-based computer: "The system cannot find the file specified (0x80070002)."
• Explore the features of Windows Backup and Restore Center.
• Files that are encrypted by using the Encrypting File System (EFS) are not backed up when you use the "Back up files" option in Windows Vista.
• How to troubleshoot error messages that you receive when you try to restore a backup file in Money.
• Low Disk Space error appears during or after backup on the HP notebook PC Recovery partition.
• Several backup and restore error messages.
• When trying to make a full backup of Windows Vista computer: ""The request could not be performed because of an I/O device error."
• When trying to perform a file backup operation or a system restore operation in Windows Vista, you may receive the following error message:
"Incompatible version of the serializing package (0x80070724)."
• You may receive error messages when you try to perform a backup operation on a Windows Vista-based computer.
BIOS Error Messages
• BIOS explained: "Every computer has BIOS..."
• Definitions and solutions for BIOS error beeps and messages.
• Error 0xC004F02A - "The Software Licensing Service reported that the license is invalid." Incompatible or outdated BIOS.
• Error message from the system BIOS is displayed on a black screen referring to 'Non-System Disk Error' or 'Disk Error' during startup or boot on Vista PCs.
• Error message is logged in the system log every time that you start Windows Vista: "ACPI BIOS does not contain an IRQ for the device in PCI slot <number>."
• Error messages an AMIBIOS-based computer system may produce during Power-On Self Test (POST).
Bluetooth and Infrared
• Code 9 in the "Device status" box for Bluetooth enumerator on a Windows Vista computer with a USB Bluetooth radio device.
• Device restarts multiple times after a VPN session. Typically, the cause is applying Group Policy settings that require a restart. Turn off Bluetooth/infrared (and other actions). Other Bluetooth situations are also found here.
• When trying to match a set-top box code with a Windows Media Center infrared remote control: "Code Limit Reached."
CD/DVD
• CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista setup after booting from the DVD: "A required CD/DVD device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now."
• Error message on a Windows Vista-based computer when you try to burn a file to a writable DVD: "There was an error burning this disc. The disc might no longer be usable."
• Error message when trying to burn files to a writable disc in Windows Vista: "There was an error burning this disc."
• Error message when using Windows Media Center to burn a CD or a DVD from a folder that represents the root of a drive in Windows Vista: "An error has occurred in burning the CD/DVD."
• Error message when you try to add files to the DVD-burning catalog in Media Center on a Windows Vista-based computer: "CD Creation Error: The CD drive currently contains the wrong type of CD. Please insert a writable CD."
• Error message when you try to burn data to a DVD-RAM disc in Windows Media Center in Windows Vista or in Windows Media Player 11: "Insert media."
• Error message when you try to use the Create CD/DVD wizard to write to a DVD on a Windows Vista-based computer: "Insert writable media."
• The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista.
• The computer stops responding or you receive a "Low Disk Space" error message when you try to create a slide show on a DVD or to create a DVD in Windows Vista.
• When you insert a CD or a DVD, Windows Vista may not recognize the disc. If you double-click the disc drive in Windows Explorer after you insert the disc, you receive the following error message: "Please insert a disk into Drive (DriveLetter:)."
• You cannot access a CD or DVD disc on a shared optical drive after you replace one disc with another on a Windows Vista-based computer.
Computer Startup
• Access violation when starting Vista from a Windows PE 2.0 image by using the flat file boot method.
• Computer continuously restarts after unsuccessfully trying to install Vista on a Windows-based computer.
• During Windows Vista startup if the Nero InCD program is installed and if the "Special pool" feature is enabled in the Driver Verifier utility: "Stop 00000050."
• Error message when you start a Windows Vista-based computer after you change the SATA mode of the boot drive: "STOP 0x0000007B INACCESSABLE_BOOT_DEVICE"
• When starting a computer with Vista: "Windows has blocked some startup programs."
• When starting Windows Vista, error message: "The Windows Boot Configuration data file is missing required information."
Dial-Up or VPN Connection
• Dial-up, VPN, networking error messages and fixes.
• Error message when you try to establish a dial-up VPN connection that uses EAP-TLS for authentication in Windows Vista: "Error: 0x80420100: There was an unknown error."
• If you receive one of the following VPN errors on Vista VPN client: "718 The connection timed out" or "732 Your computer and the remote computer could not agree on PPP control protocols" or "734 The PPP link control protocol was terminated" or "736 The remote computer terminated the control protocol" or "919 The connection could not be established because the authentication protocol used by the RAS/VPN server to verify your username and password could not be matched with the settings in your connection profile."
• List of error codes that you may receive when you try to make a dial-up connection or a VPN connection in Windows Vista.
• Troubleshoot VPN connections and error codes.
• Windows Vista VPN and dial up error codes.
• Wireless and Bluetooth network troubleshooting.
E-Mail
• 820e error while archiving emails on Windows Vista.
• Stop error message when you send or receive e-mail messages on a Windows Vista-based computer that has e-mail scanning software installed: "STOP: 0x1000008E KERNEL_MODE_EXCEPTION_NOT_HANDLED_M."
• The e-mail message header does not print when you try to print an e-mail message by using either Microsoft Office Outlook 2003 or Microsoft Outlook Express.
• Troubleshooting error messages that you receive when you try to send and receive e-mail in Outlook and Outlook Express.
• When you send e-mail messages from Windows Mail for Windows Vista, the messages may be garbled.
• Windows Mail and Windows Live Mail error codes.
Graphics Card
• ATI Graphics driver error in Windows Vista Hardware and Devices.
• Error messages for multimonitor issues.
• Known video issues for Halo 2 for Windows Vista.
• NVIDA graphic card errors.
• Unable to use the native resolution of some displays.
• Virtual address space usage in Windows Vista game development.
• When a DirectX 10 application runs on a Windows Vista-based computer that has multiple graphics cards, the computer does not use the secondary graphics card.
• When trying to install the Intel® Graphics Media Accelerator Driver on a Intel® 82915G Express Chipset. Install Error: The INF does not contain information about your system's hardware.
Hardware (Printer, Scanner, USB, etc.)
• A 2007 Office program may stop responding when you try to print a document.
• After clicking Cancel during a scan operation you get an error message. This occurs when using the Windows Image Acquisition scanner on a Windows Vista-based computer.
• Cannot print to a shared printer after you install Windows Live OneCare.
• Canon consumer printer error codes. Select printer and enter error code in search box.
• Error message when performing a scan by using a WSD-based (Web Services for Devices) scanner driver in Windows Vista: "A problem prevented Windows from saving the settings"
• Error message when trying to import an image from a scanner by using Windows Fax and Scan or by using Windows Photo Gallery in Windows Vista SP1: "A problem prevented the document from being scanned."
• Error message when you use an IEEE 1394-based scanner on a computer running Windows XP 64-bit, Windows Server 2003, or Windows Vista: 0x0000000A or 0x000000BE.
• How to troubleshoot USB device problems that may occur after a portable computer that is running Vista resumes from sleep or from hibernation.
• Print queue shows incorrect number of pages when you print a Web page in Internet Explorer 6 or Internet Explorer 7
• Printing error message when trying to connect to a print queue in Windows Vista or in Windows Server 2008: "Windows cannot connect to the printer."
• Program closes unexpectedly or stops responding when trying to print a document in Accounting Professional, Accounting Express, or Small Business Accounting 2006.
• The LifeCam hardware is not detected or you see a code in Device Manager.
• "Windows cannot connect to the printer" error message or the computer stops responding on a Windows Vista-based or a Windows Server 2003-based computer using an HP printer.
Installing, Updating and Upgrading
• An update is available to resolve an issue in which the Wusa.exe tool returns a "1 (S_FALSE)" error code in Windows Vista and in Windows Server 2008.
• Cannot select the Upgrade option for Windows Vista and may receive the message: "You cannot upgrade Windows in Safe mode."
• Cannot Select the Upgrade Option when trying to install Windows Vista and receive an error message specific to hardware installed on your Computer.
• Cannot select the Upgrade option when trying to install Windows Vista and receive the message: "Upgrade has been disabled."
• Cannot select the Upgrade option when trying to install Windows Vista, while upgrading from XP to Vista, and receive the error message: "The legacy OS does not meet the software update requirements: 'Service Pack 2 for Windows XP'."
• Error code 0x80070643 or 0x643 when using the Windows Update or Microsoft Update web sites to install updates.
• Error message when you try to install the stand-alone package for Windows Vista Service Pack 1 or Service Pack 2 or for Windows Server 2008 Service Pack 2: "Installation was not successful" or "An internal error occurred while installing the service pack."
• Error message when you try to install Windows Vista on a computer that includes a Dell CERC SATA 1.5/6ch RAID controller: "STOP 0x0000007B."
• Error message: Your upgrade partition has "multiple operating systems."
• How to troubleshoot the MSDN Library installation in Visual Studio 2008.
• How to troubleshoot Windows Live OneCare installation problems.
• Trying to install 64-bit version of Java on 32-bit operating system gets error: "x64.exe not a valid Win32 application."
• Trying to install Windows Vista by using Windows Vista installation media and Upgrade has been disabled. You get the message: "To upgrade, start the installation from Windows."
• Trying to upgrade to Windows Vista and receive the message: Windows cannot determine if "another operating system exists on your computer."
• Upgrade option is unavailable when you start the computer by using the Vista DVD.
• Trying to upgrade to Windows Vista and get message: "The installed operating system does not support an upgrade to Windows Vista."
• Trying to upgrade to Windows Vista and receive message: "The upgrade cannot be started because the content on your installation disk is written in a different language than the language on your computer."
• When installing previous versions of Windows on top of Windows Vista.
• You may encounter temporary connection-related errors when you use Windows Update or Microsoft Update to install updates.
Internet
• 32-bit TCP/IP missing error after installing Winsock 2.0 (Applies to Microsoft FrontPage 97 Standard Edition).
• In Internet Explorer 7: "Internet Explorer cannot display the webpage."
• Error message when you try to install Windows Internet Explorer 8: "Internet Explorer 8 could not be installed."
Media Player
• Error message when you play a file in Windows Media Player on a Windows Vista-based computer: "Invalid File Format. (Error=8004022F)."
• Error message when you type the name of a file to play by using Windows Media Player "Cannot open file."
• Troubleshoot problems in Windows Media Player.
• Windows Media Player 11 cannot back up licenses for protected media.
• Windows Media Player Error Message Help.
• Windows Media Player Error Message Help (Microsite page other than the one above).
• You cannot share media between Windows Media Player 11 and DMR devices such as Xbox 360.
Miscellaneous Error Messages
• 25 pages of numerous Vista error codes (forum, many without fixes given).
• Cannot synchronize data between Microsoft Money and MSN Money.
• Explanation of Regsvr32 usage and error messages
• Information about event ID 51
• Information about Microsoft ActiveSync 4.x error codes, error messages, and how to troubleshoot the error codes.
• Run-time error 3020.
• Vista undocumented error codes. Just humor.
• What are error codes & how can I use them?
Networking
• An outdated network router may not function correctly when you use it together with new networking features in Windows Vista.
• Dial-Up networking errors.
• Error mapping or reconnecting network resource.
• Error message in Windows Vista when you try to rename a new subfolder in a shared folder on a network: "The <SharedFolderName> folder does not exist."
• Error message when you synchronize files on a Windows Vista-based computer: "Unexpected Network Error."
• Occasional error message on a portable Windows Vista-based computer that wakes from sleep to perform network-related tasks: "STOP 0x0000007E."
• Wireless and Bluetooth network troubleshooting.
QuickBooks
• A QuickBooks company data file is already open and is different from the one requested, when beginning an integrated application session in QuickBooks.
• "Cannot locate PDF converter" when saving a form as PDF on upgraded 32-bit or 64-bit Windows Vista operating system.
• Error codes and messages when running Intuit's QuickBooks 2007 in Vista.
• Save to CD/DVD message refers to the Windows XP CD Writing Wizard and lists incorrect location for temporary staging folder for QuickBooks running on Windows Vista.
• Server Busy dialog appears when creating Microsoft Word letters using large QuickBooks data files.
• Vista operating system security components block the QuickBooks Database Server Manager.
Stop Errors
• Error message when you put a Windows Vista-based computer to sleep while a PPP connection is active: "STOP 0x0000009F."
• Error message when you start a Windows Vista-based computer after you change the SATA mode of the boot drive: "STOP 0x0000007B INACCESSABLE_BOOT_DEVICE"
• Error message when you try to install Windows Vista on a computer that includes a Dell CERC SATA 1.5/6ch RAID controller: "STOP 0x0000007B."
• Operations Manager 2005 enters hibernation, scripts stop responding.
• "STOP 0x0000000A" when trying to install Windows Vista on a computer that uses more than 3 GB of RAM.
• Stop error message when you run the "Common Scenario Stress" with IO test, print to a shared printer on the network, or perform a power management operation on a Windows Vista-based computer: "Stop 0x0000009F."
• Stop error message when you send or receive e-mail messages on a Windows Vista-based computer that has e-mail scanning software installed: "STOP: 0x1000008E KERNEL_MODE_EXCEPTION_NOT_HANDLED_M."
• Troubleshooting Stop error messages that may occur when you try to install Windows Vista.
• Troubleshooting Windows STOP messages (Many messages for both XP and Vista).
• Variety of Stop errors ( Blue screen)
• Windows Server 2008 or Windows Vista may restart repeatedly with different Stop error codes when multicast forwarding is enabled.
Utilities
• Correct Windows Defender error code.
• How to troubleshoot an error when you run the Microsoft Windows Malicious Software Removal Tool.
• When updating Windows Defender.
If you recently purchased your computer, it may have come with a 64-bit Windows Vista operating system installed. If so, likely it also runs many 32-bit applications. Error codes you encounter may relate to the 64-bit OS, 64-bit programs or drivers, or to 32-bit programs or drivers. The above error codes and messages may apply. The items listed below are specifically related to 64-bit units.
• Access violation in IAudioProcessingObject.
• In Quickbooks: "Cannot locate PDF converter" when saving a form as PDF on upgraded 32-bit or 64-bit Windows Vista operating system.
• In Quickbooks: "Creating a portable company file failed" when creating a portable file on a 64-bit Windows Vista operating system.
• Compatibility Issues.
• Incorrect logging of a custom event when running a 32-bit application in 64-bit Windows server 2008 or in Windows Vista (Hotfix available).
• Inventor Capacity Meter is not visible on localized versions of Vista x64.
• System "Beep" sound does not work in Vista x64 with HD audio devices.
• Unable to install AutoCAD LT 2009 on XP Pro x64 or Vista 64-bit OS.
• Vista 64-bit SAS (SuperAntiSpyware) Error messages in Event Viewer.
• x64 Windows installation from cross-platform media (x86 WinPE) to an iSCSI boot disk fails late in install with error, "Windows installation cannot continue because a required driver could not be installed."
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